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  • How are you pricing my order?
    Quantity: The cost per item is discounted as the quantity ordered increases. Screen printing is a great option for larger orders since the setup cost is spread out over more items. Number of Colors: The number of colors in a design affects the price, as each color requires a separate screen and setup. The more colors in a design, the more screens and setup time required, which increases the overall cost. Type of Garment: The type of garment being printed on can also affect the cost. Artwork & Designs: Cost and design only increases if we have to work on your files. If files are delivered in the correct format ( .ai, .eps, .pdf ) design complexity does not play a role.
  • How do I pay?
    A deposit is due once the mockups and estimates are approved, when the deposit is secured, production will be scheduled. The remaining balance is to be paid in full at the time of the delivery, invoice will be sent to you. Payment can be made with a check or via card by our Square invoicing system.
  • Why are costs higher for the first print vs a reorder?
    There is a full charge on your first set up for each screen, direct reorders (no changes at all) are $10 per screen. The cost is higher the first time around due to fine tuning and making any adjustments for production.
  • Will I see what I am getting before it's made?
    Yes, you will receive a digital mockup, as well as a cost estimate of your order for production approval. Your first 3 mock ups are free. If we need to continue making changes after that it is $50/hour.
  • Is it considered a reorder if I want to change the size of the graphic?
    No, unfortunately reorders are the exact same graphic with no changes.
  • Is it considered a reorder if I want to change the color of my graphic?
    This depends on the graphic and what needs to be changed, please call or use the contact form!
  • What is your minimum order quantity? (MOQ)
    Our MOQ is 24 units per graphic, per print location. Our pricing all depends on the number of colors in the artwork and quantity.
  • What is your turnaround time?
    Our turnaround time depends on the time of year, roughly 2-4 weeks. This timeline begins when your artwork and estimate are finalized, and the deposit is made.
  • Can I request custom Pantones?
    There are two ways to select ink colors. You can either choose from our standard ink offering or you can request a custom Pantone. Mixing custom Pantones has a charge of $25 per color.
  • Do you do custom designing?
    We are able to, but this takes time, and costs vary depending on the artist involved. Please call to discuss.
  • What file types do you accept?
    We prefer vector graphics in .ai, .eps, and .pdf format, but are happy to work with high-quality raster images of at least 300DPI. We can remake your files at $50 an hour.
  • What if I am not sure about my colors and want to spend time in the studio picking ink or making changes?
    Once your artwork has been approved and your deposit has been made, you can reserve studio time to come in and get into the specifics of the colors and ink you want. Due to the fact that studio time takes away from printing time, we charge $150 an hour for this service. Ideally color changes, sizing, and print location will all be coordinated digitally.
  • How large can I print?
    Our maximum print size is: 12.5 inches x 16 inches
  • Do you print on hats?
    No we do not print on prebuilt hats, but we are able sew patches and labels in-house onto most hats. We are also able to use our various partners to customize the perfect printed hat if desired.
  • Can I come check out the shirts you use?
    We don't house inventory but you are welcome to come see the shirts other customers have used in the past. We have archived shirts from past orders, but this does not represent all of your options. Reach out to schedule a time for this service.
  • What garments do you offer?
    Take a look at our catalog of offered garments and fill out our contact form!
  • Do you do foil prints?
    No, we do not do foil prints.
  • Do you make branded merchandise?
    We have various partners who can customize your product beyond our in-house branded apparel. Let us know what you are thinking, and we can see what is possible!
  • What is the shipping process?
    We are happy to ship your order wherever you'd like, but we can only offer a shipping price once the final order can be packaged and weighed. We ship via UPS, if you have your own account, please contact us.
  • What is the pickup process?
    You will be contacted when your order is ready for pickup, we are open 9-5 M-F.

We look forward to working with you!

Visit Us

Address

84 Miller lane, Williston, Vt 05495

Open Hours

Mon - Fri:

9:00 am – 5:00 pm

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